Privacy Policy

Last updated: October 2026

At Zanya Medispa & Aesthetics (“we”, “us”, or “our”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.zanya.co.za or make a purchase or booking with us.

1. Information We Collect

We may collect the following personal information:

• Name, email address, phone number, and physical address
• Payment and billing information (processed securely via our payment providers)
• Health and skin consultation information provided for treatment purposes
• Browsing behaviour and device information via cookies

2. How We Use Your Information

We use your information to:

• Process orders, bookings, and payments
• Communicate with you about appointments, treatments, and purchases
• Send marketing communications (you may opt out at any time)
• Improve our website and services
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with trusted third-party service providers (such as payment processors and email platforms) solely to operate our business. All third parties are required to keep your information confidential.

4. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You may disable cookies in your browser settings, though this may affect site functionality.

5. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Object to the processing of your information
• Lodge a complaint with the Information Regulator of South Africa

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure.

7. Contact Us

For any privacy-related queries, please contact us at:
Email: online@zanya.co.za
Phone: 066 120 2313
Address: 204 Beyers Naudé Dr, Risidale, Randburg, 2195